Phase 1 • Direct Meta WhatsApp Cloud API + Shopify webhooks
| Direction | Phone | Type | Status | Body / Template |
|---|
| Source | Topic | ID | Time |
|---|
Shopify order created → COD / prepaid template • Order cancelled → cancellation template • Fulfillment created → shipping template • WhatsApp inbound → inbox database
Automations ship OFF by default. We will verify Meta + Shopify webhooks first, then enable sending.